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Shipping

From our door to yours

Croylek offer a FREE standard delivery service (2 - 5 days) on UK orders placed over the value of £50 (excluding VAT).

Our delivery service is provided by our courier partner, Parcelforce.

Several service options are made available to you when it comes to delivery. The charges for the majority of parcels shipped from Croylek Limited are as follows:

Service

Description

Price

Standard Delivery (2-5 business days)

Place an order over the value of £50

FREE

Standard Delivery (2-5 business days)

Place an order below the value of £50

£4.95


Additional Note – Croylek Limited, with the assistance of our courier partner, Parcelforce, aim to deliver your orders from Monday to Friday, anytime before 5:30pm.  Do not hesitate to Contact Us if you have any queries.

Parcel Tracking

As a registered user, orders can be tracked from dispatch through to delivery* via My Account.

Using the tracking ID provided, you can keep up-to-date with your parcel using the Parcelforce tracking website.

Alternative Delivery Address

During the checkout process, you can change your delivery address any time before the payment stage. You can select a saved address from the drop-down list or click on 'New Address' from the drop-down list and complete the relevant fields.

Signature

When goods are delivered, a signature will be required as POD (Proof of Delivery). Without a signature, the courier will be unable to leave the goods. Instead, a card will be left on the premises by the courier and delivery can be rescheduled.

To find out about RETURNS Click Here

*Please note that tracking services are available based on selected products